FAQ | AVAAN Clothing

What sizes do you offer?

We offer a wide range of sizes, from XS to plus sizes. Please refer to our size guide for detailed measurements to ensure the best fit.

How do I find the right size?

You can use our online size guide, which includes detailed measurements for each size. If you're still unsure, feel free to contact our customer support team for assistance.

What materials are your clothes made from?

We use high-quality, sustainable fabrics such as organic cotton, recycled polyester, and eco-friendly blends. Product descriptions on the website include fabric details for each item.

Do you offer international shipping?

Yes, we ship worldwide! Shipping fees and delivery times vary based on the destination. Please check our shipping policy for more details.

How can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this to track your package on the courier's website.

Can I change or cancel my order?

Orders can be changed or canceled within 24 hours of purchase. After this period, orders are processed and cannot be modified.

What is your return and exchange policy?

We offer a 30-day return or exchange policy for unworn, unwashed items with tags attached. For full details, visit our Returns & Exchanges page.

Do you offer gift cards?

Yes, we offer digital gift cards in various denominations. They can be purchased directly on our website and used during checkout.

How do I care for my clothing?

Each product includes specific care instructions. Generally, we recommend washing in cold water and air drying to ensure the longevity of the fabric.

Is your packaging eco-friendly?

Yes, we are committed to sustainability. We use recyclable and biodegradable packaging materials for all orders.

How can I contact customer service?

You can reach our customer service team through the contact form on our website or email us at [email@company.com]. We're available Monday to Friday from 9 AM to 5 PM.

Do you offer any discounts or promotions?

Yes, we offer seasonal sales and exclusive discounts to our newsletter subscribers. Make sure to sign up to receive the latest offers!

Where are your clothes made?

Our garments are made in ethical factories located in [Country], where we prioritize fair wages, safe working conditions, and sustainable practices.

How can I stay updated on new releases?

Subscribe to our newsletter or follow us on social media to stay informed about new collections, restocks, and special promotions.

Can I collaborate with your brand or become an ambassador?

We are always open to partnerships and collaborations. Please contact us via our “Collaborate” page for more information on how to get involved.

Special Conditions

  • Items missing a label or defaced.
  • Items soiled or contaminated.
  • Items lost or damaged due to fire, flood, or natural disaster.
  • Items not purchased directly from avaan clothing.
  • Sample sale items.

Avaan clothing is not responsible for missing packages. A 15% or more restocking fee may apply if the product is not returned in its original condition.